What Makes StringWorks different?

• Exclusive instruments available only through StringWorks directly

• Most liberal trade-in program available anywhere (full credit of trade-in instrument when upgrading to higher level instrument AND 80% credit for all subsequent upgrades)

• 14-day trial policy that begins when you receive your instrument

• Direct-to-Consumer price advantages - our instruments are direct from the workshops and are sold to the consumer, not purchased through a distributor and wholesaler, passing tremendous savings on to you and allowing you to purchase a higher quality instrument at a lower price point

• Personal selection of each instrument - we individually select each instrument for each customer based on their preferences for fittings, color, and even tone.  We will play every instrument available until we find the perfect one for that individual customer, and are happy to talk at length to any string player with specific needs in mind for their instrument

• Unconditional guarantee for 7 years against any faults in workmanship or materials - if, within 7 years of your owning a StringWorks instrument, any damage occurs solely as the result of faulty workmanship or materials, we will repair or replace it for you

• Unrivaled personal service - no other company will spend as much time with you on the phone and through email communication to be sure you are completely satisfied and totally comfortable with your internet instrument purchase

• Expert advice - get advice from professional string players and educated professionals, not general sales associates and phone operators

• Open forum discussion - in addition to our Comments Page, we have an open forum discussion in our Discussion Board which allows candid and honest communication between customers, prospective customers, and other string players.  No other company has yet to setup an open discussion forum as the risks of negative comments posted to it may be too great.  Our commitment to making sure each customer is entirely pleased gives us confidence enough to keep our board open to all.  We are pleased that for the past 3 years, our Discussion Board has provided a very useful and friendly forum to discuss problems and address questions for string players around the world.

We invite your inquiries, and always appreciate your comments and suggestions to us.  We do hope that we can help you in the selection of your next instrument (and the next, and the next, and the next...:-)